Who we are
TreweLocal respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect information when you use our website.
TreweLocal operates a local directory connecting people with independent, home-based service providers.
1. Who we are
TreweLocal
Website: https://trewelocal.co.uk
TreweLocal is the data controller responsible for your personal data under UK data protection laws.
2. What data we collect
We collect only the minimum data necessary to operate the directory.
a) Visitors to the website
When you browse TreweLocal:
- IP address (via hosting and security tools)
- Basic usage data (pages visited, device type)
This data is collected automatically for security and performance purposes.
b) Service providers (business listings)
If you create a listing, we may collect:
- Name of business
- Service category
- Description of services
- Service area (town / postcode area only)
- Contact details you choose to display (email, phone, Instagram)
- Images you upload for your listing
We do not collect:
- Proof of identity
- Government-issued ID
- Personal home addresses for public display
c) Contact forms
If you contact us, we collect:
- Your name
- Your email address
- Your message
This information is used only to respond to your enquiry.
3. How we use your data
We use your data to:
- Display business listings on TreweLocal
- Review listings for the Trewe Checked badge
- Respond to enquiries and support requests
- Maintain website security and prevent abuse
We do not sell your data or use it for advertising.
4. Trewe Checked listings
Some listings display a Trewe Checked badge.
This indicates the listing has been manually reviewed for:
- Local presence
- Service clarity
- Authenticity of information provided
Trewe Checked does not guarantee quality, outcomes, or suitability of services.
5. Legal basis for processing (UK GDPR)
We process personal data under the following legal bases:
- Consent – when you submit a form or create a listing
- Legitimate interests – to operate and secure the directory
- Legal obligation – where required by law
6. Who we share data with
We may share limited data with:
- Website hosting providers
- Security and performance tools
- Email service providers (for contact replies)
All providers are required to handle data securely and in line with UK GDPR.
We never share personal data with third parties for marketing purposes.
7. How long we keep your data
- Business listing data: kept while your listing is active
- Contact enquiries: up to 12 months
- Security logs: retained for a limited period as required
You can request removal at any time.
8. Your rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the ICO
To exercise your rights, contact us using the contact form.
9. Cookies
TreweLocal uses essential cookies only, required for:
- Website functionality
- Security
- Basic analytics
We do not use advertising or tracking cookies.
10. Changes to this policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.
11. Contact
If you have questions about this Privacy Policy or how your data is handled, contact us using the contact form.